If for any reason you are not happy with your purchase, you may return the items postmarked within 14 days of receipt for an online merchandise credit or refund, minus the shipping charges. Please return items in original condition (unworn, unwashed, unaltered) with the tags attached and include a printout of your email invoice so we know who you are.  Because we cannot be responsible for packages mailed to us, we suggest that you use a trackable and insured mail service. Please allow two weeks from the time you mail your order for your return or exchange to be processed. We will email you once your return has been processed.

Please note all sale items are final sale and cannot be exchanged or returned.

Returns should be sent along with your invoice to the address below:

Partslabour
Returns Department
311 Oak Street
Hood River, OR
97031

Tel. (619) 261-6835

As an added convenience to our local customers, we will be happy to issue an exchange or store credit for your online purchase at the Hood River store. Any exchange or store credit will be given in compliance with our current in-store return policy, which requires a receipt for the original price paid within 15 days of date of purchase for any non-sale items returned in their original condition.

Exchanges

If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item and send you an email.

International orders are usually shipped the next business day.